187004 merchants can't be wrong
Build your brand with product reviews
Right from the start, we figured out that product reviews are super important. All headphones sound good, but how do you explain whether it’s a good headphone for rock versus a good headphone for jazz? That’s when product reviews start to pay off.READ STORY
I found that collecting reviews is the best way to build trust among customers and help them make more informed decisions. They can go through the reviews to see what other customers are thinking about the products and choose the most suitable ones.READ STORY
Customer support you will love
This is singularly the greatest Shopify app out there! If you own a Shopify store, you are crazy not to install and use this app! We installed this app on our shop MousePads.Cool and in 6 hours we received 23 five-star reviews (including photos & videos) - and they keep coming in! It took 10 minutes to set up my dashboard and Judge.me did all the installation heavy lifting with their concierge service. 20 minutes after installing the app, Judge.me was sending out custom emails asking for a review to all customers including going back 2 years to previous orders! Highly, highly, highly recommended!
23 five-star reviews (including photos & videos) after 6 hours
Review requests sending to new and old orders
I have had Judge.me installed for maybe 24 hours and I am already loving it. Previously, I was manually adding reviews to my shop when I received them. I decided to get Judge.me when I discovered two shops I love used it (I snooped on their web source code to find out), including one that had heaps of customer photo reviews, which made me more willing to make a purchase. Photos are hugely important for my sales (I sell mending supplies and a lot of my customers are nervous beginner menders), so I decided to pay for the Awesome plan to unlock this functionality. I've already had a few tweaks I've needed to make and Judge.me customer support has been extremely quick and responsive. It took a few hours to set up the CSV to manually upload my old reviews, but it was a fairly straightforward process and I've been surprised with the speed at which the automatic review-request feature has paid off! The five-star reviews are already rolling in - and much more quickly than when I've personally asked for reviews in the past. I'm pretty stingy when it comes to paying for Shopify apps because there a zillion out there and they can add up so quickly, but this is one of two I'm happy to pay for.
Customer photo reviews that are important for generating more sales
Quick and responsive customer support
Easy reviews import and speedy review requests
Getting reviews much more quickly
The easiest app installation ever, with just perfect 24/7 customer support. Ridiculously good!! We did a long product comparison between 8 or 9 different review platforms and apps and throughout Judge.me shone out not just for the value but the lack of functionality paywalls. If you subscribe to their ONE subscription plan (the one that isn't limited by the number of orders, or invites or requests you send), you get everything they have got, which is an ace way of doing business, little known in these days of value-adding subscription steps. The installation went really smoothly but not without a couple of small (learning curve) bumps. As the minute we hit the install button and started switching things on, we had a member of the support team immediately reach out to us to help with the deployment (TOP MARKS to Cesar and Louis in their support team). All theme modifications were deployed for us, with the understanding that the team would move around anything we didn't like. We have mostly down to our own fault needed live chat support a couple of times since the installation and every single time the fix has been delivered before I even expected the first response. The functionality is great both for product reviews and shop reviews, plugging both into Google Ads and Structured data SERPs on autopilot. The only piece missing is Google Seller Ratings, but here's hoping Google finally gets around to certifying Judge.me for that as well. The level of customisation within the review widgets, emails, customer photo and video social proof, customer Q&A (yes this gives you pretty much equivalent review and Q/A functionality as Amazon displays) is beyond belief and not just at the UX side, but all the way through to behaviour and workflow. Really chuffed we found these guys and looking forward to growing quickly with their help.
Smooth installation with the help of customer support
Highly customized features: review widget, emails, photo & video reviews, Q&A
UX and workflow optimization