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Success Stories

Build your brand with product reviews


Right from the start, we figured out that product reviews are super important. All headphones sound good, but how do you explain whether it’s a good headphone for rock versus a good headphone for jazz? That’s when product reviews start to pay off.

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I found that collecting reviews is the best way to build trust among customers and help them make more informed decisions. They can go through the reviews to see what other customers are thinking about the products and choose the most suitable ones.

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Testimonials

Customer support you will love


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I wanted to leave a review to highly recommend the great level of customer service Judge.me provides. Cesar was super patient with helping me migrate my reviews using CSV export over to Judge.me and patiently answering my many questions on what to do. As well as helpfully explaining which email templates they found effective, and best practices for using their app. I appreciate Bilal installing Judge.me to my theme overnight after I gave them the ok before I went to bed. I also want to thank Mohammed for helping me make adjustments to the reviews widget and expediently fixing a small bug. It's only 7:30 am where I am, and we're on track to having Judge.me running in our live store for today. :) I am super pleased with how fast I get a friendly response and help right away. Whether it's super early in the morning, middle of the day, or at midnight. I'm looking forward to using Judge.me! I also want to say, we've used another reviews app on the Shopify app store that has very high all 5-star reviews. But the level of support was nothing like what Judge.me has shown to me. With the other app, I had to manually install all the code myself after the Automatic installer did not work. This other review's app customer service refused to help me with the installation unless I was willing to upgrade from $30/mth to $99/mth. As well this previous review app was not forthcoming with best practices for how to use their reviews app to gain more reviews as they said that level of support and advice was only for higher tier clients. I bring up our previous reviews app as a contrast to how great Judge.me's level of customer service has been. The price for Judge.me is super affordable, I did not think twice to subscribe to their Awesome plan. I like how it's super simple. Get tons of features all at one fair and affordable monthly price. Rather than other apps which have way worse/limited features and cost more than Judge.me. Or are charging an arm and leg the more orders you have in your store.

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Jinny Liang
Highlights

Support available overnight for installation

Reviews migration, email template setup, widget adjustments and bug fixing thanks to customer support

Tons of features with super affordable price

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Our team loves this app—it's the best bang for the buck in reviews! If there are customization settings you'd like to make happen but aren't able to find in the settings, don't hesitate to reach out to their support team. I most recently worked with Cesar and he was able to answer all of my questions and get us set up with what we needed. We're glad to be working with them!

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Eric Bandholz
CEO of Sovrnty
Highlights

Best app in reviews

Helpful support team

Further customizations beyond default settings

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The easiest app installation ever, with just perfect 24/7 customer support. Ridiculously good!! We did a long product comparison between 8 or 9 different review platforms and apps and throughout Judge.me shone out not just for the value but the lack of functionality paywalls. If you subscribe to their ONE subscription plan (the one that isn't limited by the number of orders, or invites or requests you send), you get everything they have got, which is an ace way of doing business, little known in these days of value-adding subscription steps. The installation went really smoothly but not without a couple of small (learning curve) bumps. As the minute we hit the install button and started switching things on, we had a member of the support team immediately reach out to us to help with the deployment (TOP MARKS to Cesar and Louis in their support team). All theme modifications were deployed for us, with the understanding that the team would move around anything we didn't like. We have mostly down to our own fault needed live chat support a couple of times since the installation and every single time the fix has been delivered before I even expected the first response. The functionality is great both for product reviews and shop reviews, plugging both into Google Ads and Structured data SERPs on autopilot. The only piece missing is Google Seller Ratings, but here's hoping Google finally gets around to certifying Judge.me for that as well. The level of customisation within the review widgets, emails, customer photo and video social proof, customer Q&A (yes this gives you pretty much equivalent review and Q/A functionality as Amazon displays) is beyond belief and not just at the UX side, but all the way through to behaviour and workflow. Really chuffed we found these guys and looking forward to growing quickly with their help.

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Alix Curtis
Highlights

Smooth installation with the help of customer support

Highly customized features: review widget, emails, photo & video reviews, Q&A

UX and workflow optimization

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